OTTERBOX CONTACT US

Please use our order look up tool to find your order.

If you have already tried and need additional help, please complete the form below.

Visit our returns page to start a return.

If you have already tried and need additional help, please complete the form below.

To cancel an order, please complete the form below.

We will do our best to get you taken care of. If an order has already processed and shipped, we will be unable to cancel the order.

We will work diligently to respond to your inquiry. It may take up to 72 hours for a reply.

For Business / Bulk Purchase enquiries please visit our Business Solutions site.

Have you tried our Product Information yet?

We will work diligently to respond to your inquiry. It may take up to 72 hours for a reply.

For Business / Bulk Purchase enquiries please visit our Business Solutions site.

Some quick information if you are seeing pending charges in your account:

• These are simply temporary holds your financial institution puts on your card to try and process an order, even if the order fails.
• These charges typically take around 3-5 business days to process back into your account (this can vary depending on your financial institution).
• For more information on why your order failed, we’d recommend reaching out to your card issuer.